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BPO 2.0 IS HERE!

A much-needed evolution of the BPO industry; Answer Remedy provides more than just “remote agents”. With a global focus on talent acquisition, Answer Remedy affords our partners the opportunity to maximize their business by delivering agents that are a natural extension of their team.

LET US MAKE YOUR GOALS A REALITY

Our talent pool consists of the following induvial:

Administrative Assistance

Customer Service Representatives

Sales
Specialist

On the Phone Technicians

Dispatchers

Resolutions
Managers

Workforce
Analyst

Workforce Forecasting & Capacity Planning Consulting

Call Center and Telephony Consulting

Software Development Consulting

Answer Remedy is your one stop shop for all your labor requirements.

By creating an all in one Contact Center Solution, Answer Remedy plans to attract small to medium business in the call center industry, by providing high quality cost effective options to all of their valued customers.

Our talent pool consists of the following individuals:

Administrative Assistance

Customer Service Representatives

Sales
Specialist

On the Phone Technicians

Dispatchers

Resolutions
Managers

Workforce
Analyst

Workforce Forecasting & Capacity Planning Consulting

Call Center and Telephony Consulting

Software Development Consulting

Answer Remedy is your one stop shop for all your labor requirements.

By creating an all in one Contact Center Solution, Answer Remedy plans to attract small to medium business in the call center industry, by providing high quality cost effective options to all of their valued customers.

Answer Remedy was inspired by the need to be industry disruptive. We offer a boutique-style service and personal support associated with a small regional call center. Our decentralized structure means we are immediately scalable and infinitely flexible to the changing needs of your business. Answer Remedy is redesigning a decades old model to allow companies to focus on talent and brand development. Our staff act as direct reports, focused entirely on your account. We accomplish this by managing all aspects of Human Capital:

Our representatives use your technology, communicating with your subject matters experts and eventually become SME’s themselves. Founded in 2020 with over 60 years of industry experience we treat every client as a partner. This includes consulting and collaborating on everything from Workforce Management to CRM Development.

Whether you need a simple telephone answering service or a complete customer care department, Answer Remedy is here to help with all your contact center needs.

Why Answer Remedy?

Recent global events have taught us that our best work can be performed anywhere in the world. Maximizing the customer experience no longer must come at the expense of margins. In today’s competitive landscape addressing your customers exact needs is vital. Our Team recruits the top talent all over the world providing the most cost-effective solutions for your company.

LET'S WORK

LET US MAKE YOUR GOALS A REALITY

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