CALL US TODAY!
BPO 2.0 IS HERE!
A much-needed evolution of the BPO industry; Answer Remedy provides more than just “remote agents”. With a global focus on talent acquisition, Answer Remedy affords our partners the opportunity to maximize their business by delivering agents that are a natural extension of their team.
Our talent pool consists of the following induvial:
Administrative Assistance
Customer Service Representatives
Sales
Specialist
On the Phone Technicians
Dispatchers
Resolutions
Managers
Workforce
Analyst
Workforce Forecasting & Capacity Planning Consulting
Call Center and Telephony Consulting
Software Development Consulting
Answer Remedy is your one stop shop for all your labor requirements.
By creating an all in one Contact Center Solution, Answer Remedy plans to attract small to medium business in the call center industry, by providing high quality cost effective options to all of their valued customers.
Our talent pool consists of the following individuals:
Administrative Assistance
Customer Service Representatives
Sales
Specialist
On the Phone Technicians
Dispatchers
Resolutions
Managers
Workforce
Analyst
Workforce Forecasting & Capacity Planning Consulting
Call Center and Telephony Consulting
Software Development Consulting
Answer Remedy is your one stop shop for all your labor requirements.
By creating an all in one Contact Center Solution, Answer Remedy plans to attract small to medium business in the call center industry, by providing high quality cost effective options to all of their valued customers.
Answer Remedy was inspired by the need to be industry disruptive. We offer a boutique-style service and personal support associated with a small regional call center. Our decentralized structure means we are immediately scalable and infinitely flexible to the changing needs of your business. Answer Remedy is redesigning a decades old model to allow companies to focus on talent and brand development. Our staff act as direct reports, focused entirely on your account. We accomplish this by managing all aspects of Human Capital:
- Recruiting
- Right Sizing
- Progressive Action
- Overtime Recruitment
- Overtime Recruitment
- Unemployment
- Health Benefits
Our representatives use your technology, communicating with your subject matters experts and eventually become SME’s themselves. Founded in 2020 with over 60 years of industry experience we treat every client as a partner. This includes consulting and collaborating on everything from Workforce Management to CRM Development.
Whether you need a simple telephone answering service or a complete customer care department, Answer Remedy is here to help with all your contact center needs.
Phone Services Provided:
Inbound Let Answer Remedy take your incoming calls for you:
• Telephone Answering Services
• Order Processing Service
• Help Desk Services
• Customer Support Services
• Virtual Receptionist
• Recall Services
• Small Business Answering Services
Phone Services Provided:
Outbound Let us make your outbound sales and customer service phone calls for you:
• Telephone Answering Services
• Order Processing Service
• Help Desk Services
• Customer Support Services
• Virtual Receptionist
• Recall Services
• Small Business Answering Services
Our Staff Management:
Answer Remedy offers the boutique-style service and personal support associated with a small regional call center. Our decentralized structure means we are immediately scalable and infinitely flexible to the changing needs of your business.
Our Staff/Your Staff:
• Dedicated Team Members who become experts of your account
• We allow you to interview the staff before they join your account
• Filled with US experienced agents at a fraction of the cost of someone onsite.
• No onboarding Paperwork
• We handle all onboarding and right sizing of all staff
• No Payroll
• No minimum wage guidelines
• No FMLA Claims
• No Unemployment Insurance Claims
Why Answer Remedy?
Recent global events have taught us that our best work can be performed anywhere in the world. Maximizing the customer experience no longer must come at the expense of margins. In today’s competitive landscape addressing your customers exact needs is vital. Our Team recruits the top talent all over the world providing the most cost-effective solutions for your company.
Rising Cost:
As we know in the United States employment cost is on the rise, $15 an hour minimum wages are coming, The cost of workers compensation insurance, unemployment insurance, recruiting, shrink driven by FMLA, Sick Time or PTO are all costs our employee normally does not see.
