Provide continuous support to help patients manage all their healthcare needs.
Facilitate communications between patients and their healthcare providers.
Assist in identifying the right care providers that best meet patient’s needs, including second opinions, if necessary.
• Accompany/Coordinate/Prepare patient for medical/surgical appointments.
• Arrange transportation for appointments if needed.
Onsite support for when family, friends and caregivers may not be available.
Understanding and applying for health insurance plans including Medicare and Medicare Supplement Plans and private insurance.
Review medical bills to ensure insurance is appropriately applied and processed and expedite appeals for denied coverage.
Assist in finding applicable co-pay assistance programs, delivery set-up, durable medical equipment vendors.
Help patients achieve and maintain the highest level of independence in their communities by connecting them community-based services, to avoid isolation.
