Desire to measure performance but lack internal capability to develop and implement a performance management system
No real consequences for missed deadlines and employees failing to adhere to company policy
Managers and employees failing to own their responsibilities and role execution.
Lack of a methodology to set goals and deliverables across all teams and for individuals
Quality of the available skill set that is within your business budget for hiring and salary payment.
Measured performance and individual employee contribution to business growth.
Simplified and standardised processes that will seal loopholes and cushion the business against theft from employees.
Defined roles and targets for all employees and at the business level
Compliance in workforce conduct and behaviour.
Training programs for business owners geared towards developing a strategic approach to business management as well as for employees geared towards growing desired skills.
Desired behaviour in customer service that drives client retention and customer satisfaction.
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